Free Delivery in Malta and Gozo on Orders Over €50

Refund and Return Policy

Return Information

If goods are found to be faulty or damaged upon delivery or not satisfactory quality, please contact us by email at [email protected] or call us on +356 99996260 within 3 days of receipt of the goods. We will deliver replacement goods or refund the price paid.

If you are not totally satisfied with your purchase, please contact us to discuss the return of the product(s). Please return the unopened product(s) to us within 3 days of your order date and we will issue a refund.

Products must be in a brand new, resale condition and in the original packaging. Products returned that do not meet these requirements will not be accepted.

Cancellation Policy

We pride ourselves on a fast turnaround with our orders so that you receive your goods as quickly as possible. If you wish to cancel your order, you must do so on the same day as you placed your order. In some instances, your order may have already been prepared, in which case we will need to process this as a return. If you do wish to cancel your order, please contact us on +356 99996260 and we will endeavour to cancel this if possible.

Did you receive the incorrect item?

We have high standards when it comes to packaging your order, however, mistakes may occur from time to time. Please accept our apologies if you have received an incorrect item and contact us by email at [email protected] or call us on +356 99996260. As part of our customer objectives, we will do our utmost to resolve your query in a timely manner and with as little inconvenience as possible.

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